Although Barrow Hill has been extensively tested by many skilled testers, it is always possible that certain software configurations (your individual Windows settings and versions) can cause conflicts when playing. This can sometimes result in issues that affect gameplay, installation and sound. Below are some questions and answers which should cover any quirks or issues you may find.

Q: “Missing IML32.dll” when starting the game.
A: Download the latest versions of Shockwave or Flash for Windows here or go to http://www.adobe.com/downloads/

Q: Game crashes when approaching the ‘Jeep area’ or in the service station toilets.
A: This is caused by a sound conflict with ‘accelerated sound card settings’. You can fix the problem by switching off sound acceleration in the DXDiag control area in Windows Control Panel.

Q: “iambigbrother’ stops the install program.
A: This is caused by Windows and Spyware programs which wrongly report that a spyware program is being installed. This is totally incorrect, as it is ‘Barrow Hill’ that is being installed. Barrow Hill does not contain any Spyware, Malware or viruses.

You can avoid this issue, should it occur, by switching off Spyware and virus checkers during installation. Do switch these programs back ‘on’ after installation.

Q: Screen Hertz changes when playing.
A: There is no scripting included in Barrow Hill to interfere with screen rates. The systems refresh rate should remain whilst playing the game, though specific systems (and graphics cards) may vary.

Q: How to run Barrow Hill on Windows Vista.
A: To run Barrow Hill on Windows Vista, install the game to the Documents folder, and Not Program Files, to allow save game features.

Q: On Vista, where are my Save Game files?
A: To run Barrow Hill on Windows Vista, install the game to the Documents folder, and Not Program Files, to allow save game features.